Deposits and Withdrawals

Payment methods, minimum amounts, common issues

PayPal
At the moment, PayPal is not supported. You can top-up your Cryptology account with crypto and/or bank cards (Mastercard for EU and Visa).
Tue, 28 Sep, 2021 at 6:38 PM
Delayed Processing
Crypto transactions depend on a certain number of approvals by the network to be validated. This can take slightly longer or less time than expected. Howeve...
Tue, 28 Sep, 2021 at 6:39 PM
Incorrect Address
Unfortunately, all transactions broadcasted to the blockchain are irreversible. Once your coins are sent, it is practically impossible to recover them. Howe...
Tue, 28 Sep, 2021 at 6:39 PM
Where is my crypto deposit?
First, please check if the transaction ID exists in the blockchain, as the wallets might delay the broadcasting. The transaction ID is a string of numbers a...
Tue, 28 Sep, 2021 at 6:40 PM
Limitations of Services to Users from Russia
Due to the current restrictive regulatory environment around the provision of crypto-related services across the European Union, and following the EU’s fift...
Mon, 8 Aug, 2022 at 4:17 PM
How to deposit USD/EUR using the Loterica option?
On the Cryptology account's main page, click “All balances”: Click on the option “Deposit”: Choose “Exchange” on the balance and USD or EUR on t...
Tue, 24 Jan, 2023 at 6:28 PM
How to deposit USD/EUR using the Boleto option?
On the Cryptology account's main page, click “All balances”: Click on the option “Deposit”: Choose “Exchange” on the balance and USD or EUR on th...
Mon, 26 Dec, 2022 at 1:19 PM
How to make a SEPA deposit?
Please note: Deposits in EUR are possible only from the banks of the European Union countries. Bank transfer transactions are processed within 1-3 business...
Fri, 30 Dec, 2022 at 4:07 PM
How to make a SEPA withdrawal?
Please note: SEPA withdrawals in EUR are possible only to banks of the European Union countries. Bank transfer transactions are processed within 1-3 busine...
Thu, 29 Dec, 2022 at 3:56 PM
How to make a crypto deposit?
You can make cryptocurrency deposits on Cryptology without any fees. Please go to the Balances page, select a currency and click "Deposit": Then...
Fri, 30 Dec, 2022 at 5:37 PM