Deposits and Withdrawals

Payment methods, minimum amounts, common issues

Delayed Processing
Crypto transactions depend on a certain number of approvals by the network to be validated. This can take slightly longer or less time than expected. Howeve...
Tue, 28 Sep, 2021 at 6:39 PM
Incorrect Address
Unfortunately, all transactions broadcasted to the blockchain are irreversible. Once your coins are sent, it is practically impossible to recover them. Howe...
Tue, 28 Sep, 2021 at 6:39 PM
Where is my crypto deposit?
First, please check if the transaction ID exists in the blockchain, as the wallets might delay the broadcasting. The transaction ID is a string of numbers a...
Tue, 28 Sep, 2021 at 6:40 PM
How to make a SEPA withdrawal?
To make a SEPA withdrawal, please follow the simple steps: Go to the Balances page; Select a FIAT currency; Click the Withdraw button; Enter your bank ...
Tue, 1 Feb, 2022 at 6:13 PM
Limitations of Services to Users from Russia
Due to the current restrictive regulatory environment around the provision of crypto-related services across the European Union, and following the EU’s fift...
Mon, 8 Aug, 2022 at 4:17 PM