Deposits and Withdrawals
Payment methods, minimum amounts, common issues
At the moment, PayPal is not supported. You can top-up your Cryptology account with crypto and/or bank cards (Mastercard for EU and Visa).
Tue, 28 Sep, 2021 at 6:38 PM
Crypto transactions depend on a certain number of approvals by the network to be validated. This can take slightly longer or less time than expected. Howeve...
Tue, 28 Sep, 2021 at 6:39 PM
Unfortunately, all transactions broadcasted to the blockchain are irreversible. Once your coins are sent, it is practically impossible to recover them. Howe...
Tue, 28 Sep, 2021 at 6:39 PM
First, please check if the transaction ID exists in the blockchain, as the wallets might delay the broadcasting. The transaction ID is a string of numbers a...
Tue, 28 Sep, 2021 at 6:40 PM
Due to the current restrictive regulatory environment around the provision of crypto-related services across the European Union, and following the EU’s fift...
Mon, 8 Aug, 2022 at 4:17 PM
On the Cryptology account's main page, click “All balances”: Click on the option “Deposit”: Choose “Exchange” on the balance and USD or EUR on th...
Tue, 24 Jan, 2023 at 6:28 PM
On the Cryptology account's main page, click “All balances”: Click on the option “Deposit”: Choose “Exchange” on the balance and USD or EUR on the...
Mon, 26 Dec, 2022 at 1:19 PM
Please note: Deposits in EUR are possible only from the banks of the European Union countries. We accept EUR transfers only via SEPA. Other methods, such as...
Fri, 29 Sep, 2023 at 5:28 PM
Please note: SEPA withdrawals in EUR are possible only to banks of the European Union countries. Bank transfer transactions are processed within 1-3 bus...
Wed, 26 Jul, 2023 at 5:51 PM
You can make cryptocurrency deposits on Cryptology without any fees. Please go to the Balances page, select a currency and click "Deposit": Th...
Thu, 27 Jul, 2023 at 1:05 PM