Deposits and withdrawals

What is 3D Secure?
The 3D Secure authentication is an additional fraud prevention scheme. After you enter your credit card details on a payment page, a new window will appe...
Thu, 10 Jan, 2019 at 1:24 PM
PayPal
Why can't I use PayPal to deposit?                  At the moment, PayPal is not supported. You can top-up your Cryptology account with crypto and/or...
Sat, 5 Jan, 2019 at 8:50 PM
Delayed Processing
Why is my transaction taking longer than expected?                  Crypto transactions depend on a certain number of approvals by the network to be valida...
Wed, 14 Nov, 2018 at 4:24 PM
Incorrect Address
How do I recover the coins after I copypasted the address incorrectly?                  Unfortunately, all transactions broadcasted to the blockchain are i...
Wed, 14 Nov, 2018 at 4:20 PM
Missing Crypto Deposit
Where is my crypto deposit?                  First, please check if the transaction ID exists in the blockchain, as the wallets might delay the broadcastin...
Wed, 14 Nov, 2018 at 4:26 PM
Wallet Address
How do I get a wallet address?     Getting a wallet is fairly easy for most currencies. However, there are countless options out there depending on your ne...
Wed, 14 Nov, 2018 at 4:29 PM