How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
What is Cryptology?
How Secure is Cryptology?
How can I open a Cryptology account?
How to contact the Support Team
What is the team behind Cryptology?
Where does Cryptology operate?
Can I list a token/currency on Cryptology?
Can I participate in an ICO from my Cryptology account?
Account and Verification
How do I enable 2FA for my account?
Cryptology verification process
Why do I need to verify my account?
Can I edit my personal data?
How does the Account Limit work?
View all 15
Deposits and Withdrawals
How much can I deposit/withdraw at once?
Bank Card Deposit instructions
Can I use Russian cards to buy cryptocurrencies or to make a deposit on the exchange?
How to deposit USD/EUR using the Picpay option?
What is the minimum amount for deposits?
View all 23
How does Buy Crypto work?
How to use the Buy Crypto?
Do I need a cryptocurrency wallet to buy, sell, or exchange currency?
Is verification required?
How long will the cryptocurrency be credited to the balance after paying by bank card?
View all 7
How to Trade on Cryptology
What is the order book?
What are the Ask and Bid prices?
What is the minimum order size?
Why was my market order executed at a different price?
View all 6
What is crypto Staking?
Is Staking cryptocurrency safe?
Why are you discontinuing the Earn product?
Can I withdraw my Earn funds?
What is the difference between crypto Staking and Earn?
How do we list our token on Cryptology?
What are the requirements to get listed on Cryptology?
What is the cost of listing?
What is the listing process at Cryptology?
Futures Trading Terminology
How to Trade Futures
Getting started with a Cryptology Grid bot
Description of coins
BCH (Bitcoin Cash)
View all 22
Terms & Conditions
Help Desk Software