Account and Verification

Account identification and security

What is KYC?
KYC stands for Know Your Customer. These are guidelines and regulations in digital asset and financial services industries that require users to verify thei...
Tue, 30 Jan, 2024 at 7:35 PM
Why do I need to pass identity verification?
Security is at the forefront of our operations here at Cryptology. Passing our KYC identity verification allows us to verify which users are legit and those...
Mon, 5 Feb, 2024 at 8:46 PM
KYC Verification Levels
Level 1 - Basic Requirements Full name Date of birth Residency Citizenship Mobile phone number Limits Daily limit: 699 EUR Total li...
Mon, 5 Feb, 2024 at 8:12 PM
How to Pass Advanced Verification
Completing identity verification is quick and easy and will not only help secure your account and your crypto. but also give you more opportunities to grow ...
Mon, 5 Feb, 2024 at 8:49 PM
I have already passed KYC before, do I need to pass it again?
Yes you do need to pass it again. Our procedures and measures have changed slightly since our last checks therefore it is important we thoroughly recheck cu...
Tue, 30 Jan, 2024 at 7:36 PM
I'm an Institutional. How to get verified?
If you would like to create an account as a company, please choose the "Institutional" option when you create your account: Fill in the appropr...
Wed, 28 Jun, 2023 at 3:35 PM
What should I do if my verification was failed?
There are several reasons why your verification could be rejected:  low-quality photos; documents that do not meet the requirements; security reasons; ...
Mon, 26 Dec, 2022 at 3:09 PM
I’m underaged. Can I open an account with Cryptology?
Unfortunately, no. As per Cryptology’s Terms and Conditions, the client acknowledges that he/she is above the legal minimum age (18) upon account registrati...
Sat, 24 Nov, 2018 at 6:02 PM
How do I log in to my account?
You can use the mobile app to log in to your account: for iOS Link to download the app for Android Link to download the app Or use the Web version www...
Wed, 11 Oct, 2023 at 4:43 PM
How do I enable 2FA for my account?
Web Version – www.cryptology.com 1. Go to www.cryptology.com, and click on the top right button “Sign in" or "Create account”. 2. Sign in (or...
Thu, 1 Jun, 2023 at 5:15 PM