Account and Verification

Account identification and security

How do I enable 2FA for my account?
Web Version – www.cryptology.com 1. Go to www.cryptology.com, and click on the top right button “Sign in" or "Create account”. 2. Sign in (or ...
Fri, 24 Sep, 2021 at 4:56 PM
Cryptology verification process
In order to increase the amount that you can deposit and withdraw funds from your Cryptology account, you need to complete the verification process. There ...
Mon, 11 Apr, 2022 at 1:37 PM
Why do I need to verify my account?
Our greatest priority is fair and secure trading experience for all of our clients.  In order to eliminate certain risks, like fake accounts or robot tradi...
Wed, 11 May, 2022 at 4:02 PM
Can I edit my personal data?
For now, once the information has been submitted, it cannot be removed or edited by the user. In order to do this, please contact our Support Team. How to ...
Tue, 7 Dec, 2021 at 1:44 PM
How does the Account Limit work?
The account limit we refer to, in such topics as the account verification, is a cumulative limit, not a weekly, monthly, or yearly one. This means that if,...
Wed, 22 Dec, 2021 at 7:53 PM
My Two-Factor codes aren’t accepted ("Incorrect Code" error)
Steps to fix "Incorrect Code" errors with Two-Factor Authentication The most common cause for "Incorrect Code" errors is that the time ...
Fri, 24 Sep, 2021 at 6:58 PM
How do I delete my account?
To delete your account, enter the Settings page on your platform. On the bottom right corner, you will see the “Delete Account” button. In case you change ...
Thu, 28 Oct, 2021 at 11:41 AM
Are my funds safe with Cryptology?
Cryptology provides user funds insurance with a Secure Asset Fund where we allocate a part of all trading fees to offer protection to our users and their fu...
Wed, 1 Dec, 2021 at 6:19 PM
I’m underaged. Can I open an account with Cryptology?
Unfortunately, no. As per Cryptology’s Terms and Conditions, the client acknowledges that he/she is above the legal minimum age (18) upon account registrati...
Sat, 24 Nov, 2018 at 6:02 PM
What is Anti-Phishing Code and how to install it?
For today, Phishing is a popular fraudulent practice. The main purpose of Phishing is to induce individuals to reveal personal information such as passwords...
Fri, 12 Nov, 2021 at 5:09 PM