Account and verification

How do I find the User ID?
Web Version  Step 1: Go to             Step 2: Click on “WEB VERSION” button             Step 3: Click on the top r...
Sat, 24 Nov, 2018 at 3:56 PM
How do I enable 2FA for my account?
Web Version – 1: Go to, choose “WEB VERSION” and click on the top right button “Sign in" or "Create acco...
Sat, 24 Nov, 2018 at 4:48 PM
Cryptology verification process
In order to increase the amount that you can deposit on your Cryptology account, you need to complete the verification process.  There are 3 verificatio...
Tue, 19 Feb, 2019 at 5:28 PM
Why do I need to verify my account?
Our greatest priority is fair and secure trading trading experience for all of our clients.  In order to eliminate certain risks, like fake acc...
Tue, 20 Jul, 2021 at 4:50 PM
Can I edit my personal data?
For now, once the information has been submitted, it cannot be removed or edited by the user. In order to do this, please contact our Support Team.
Thu, 22 Nov, 2018 at 6:52 PM
How does the Account Limit work?
The account limit we refer to, in such topics as the account verification, is a cumulative limit, not a weekly, monthly, or yearly one.  &nbsp...
Tue, 20 Jul, 2021 at 4:54 PM
My Two-Factor codes aren’t accepted ("Incorrect Code" error)
Steps to fix "Incorrect Code" errors with Two-Factor Authentication The most common cause for "Incorrect Code" errors is that the...
Sat, 24 Nov, 2018 at 5:48 PM
How do I delete my account?
 To delete your account, enter the Settings page on your platform. On the bottom right corner, you will see the “Delete Account” button. In case you cha...
Sat, 24 Nov, 2018 at 6:01 PM
I’m underaged. Can I open an account with Cryptology?
Unfortunately, no. As per Cryptology’s Terms and Conditions, the client acknowledges that he/she is above the legal minimum age (18) upon account registrati...
Sat, 24 Nov, 2018 at 6:02 PM