Need assistance with your account, verification, or have any questions about trading?
We’ll get you the help you need.
Normally we respond to the requests within 24 hours.
- Go to page www.cryptology.com
- In the upper right corner near the ID, click "Submit a ticket"
- If you are already logged in to your account, your email will be added automatically, or you can enter it manually
- Describe your question, attach files if necessary and click "Send"
- Swipe to the left and click "Contact Support" in the menu
- You can send a request via email or online chat
Describe your question, attach files if necessary and send a request
Send a request to email@example.com
When contacting the support team, please provide the email associated with your Cryptology account and a detailed description of the question/issue